February 8, 2008

Service With More Than Just A Smile!

I just ordered the Brian Gari CD "The Late Nite Comic" 20th anniversary edition with an all star cast of broadway performers (Lani, you'll probably know why I ordered this cd when you check the pics). Sales of the CD benefit the Actors' Fund. So I ordered it from CD Baby where it's the only place available (well, it's on itunes too but I wanted a hardcopy). CD Baby is an online store which sells cds of independent artists. There are no middle men.....no studios, agents or corporations........they only sell Cds that come directly from the musicians themselves! Way to go!!!!

Anyway, I just wanted to point out this confirmation email that i got from them......it's very unique and made me smile when I read it:

BRIAN GARI: late nite comic 20th anniversary

Your CD has been gently taken from our CD Baby shelves with sterilized contamination-free gloves and placed onto a satin pillow. A team of 50 employees inspected your CD and polished it to make sure it was in the best possible condition before mailing. Our packing specialist from Japan lit a candle and a hush fell over the crowd as he put your CD into the finest gold-lined box that money can buy. We all had a wonderful celebration afterwards and the whole party marched down the street to the post office where the entire town of Portland waved "Bon Voyage!" to your package, on its way to you, in our private CD Baby jet on this day, Thursday, February 7th. I hope you had a wonderful time shopping at CD Baby. We sure did. Your picture is on our wall as "Customer of the Year." We're all exhausted but can't wait for you to come back to CDBABY.COM!! Thank you, thank you, thank you! Sigh... -- Derek Sivers, president, CD Baby

Now, isn't that amazing customer service?


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